Kwalee Support
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Recent activity by Kwalee Support-
Restore Purchases on Android
If you’ve reinstalled the game, switched devices, or your previous purchases haven’t reappeared yet, they can usually be restored automatically when you’re signed in to the correct Google Play acco...
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Managing Game Notifications or Push Alerts
Turn notifications on or off as desired.On Device:Android: Go to Device “Settings” > “Apps” > [Game] > “Notifications” and manage preferences.iOS: Go to “Settings” > “Notifications” > [Game] to cus...
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Reporting Inappropriate or Offensive Ads in the Game
If you’ve seen an ad that feels inappropriate, offensive, or misleading, our team can review it and take action with the ad provider.How We Handle Ad ReportsOur goal is to keep the game experience ...
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Purchased a “Remove Ads” pack but still seeing ads?
Some ads may be optional and offer extra rewards.Why This Happens:No Ads packs will remove forced ads.Optional reward ads may still be shown for bonuses.Still seeing unexpected ads?Contact us with:...