Payment and Subscription
- Purchases Cannot Be Restored After Reinstalling the Game or Deleting Data (Landlord Simulator Only)
- Unauthorized or Accidental Purchase Made in the Game
- VIP Subscription or Membership Benefits Not Applied After Purchase or Renewal
- Charged After Cancelling Subscription or VIP Membership
- Recurring Payment or Subscription Renewal Not Processed
- How to Cancel Your Subscription or VIP Membership
- Unable to Subscribe or Activate Membership in the Game
- Unable to Purchase Any Items or Packs in the Game
- Purchase Still Pending or Delayed
- Purchased Items Missing or Not Received After Successful Payment
- Payment Failed or Declined When Trying to Buy Content
- Restore Purchases on iOS
- Restore Purchases on Android
- Purchased a “Remove Ads” pack but still seeing ads?