If you’ve reinstalled the game, switched devices, or can’t see your previous purchases, they can usually be restored through the game’s settings.
Steps to Restore:
Open the game and go to Settings
Launch the game on your iOS device and open the Settings menu from the main screen.
Tap “Restore Purchases”
Select Restore Purchases to reapply any non-consumable items (such as ad removal) linked to your Apple ID.
Check your account
Ensure you’re signed in to the same Apple ID that was used for your original purchase. Purchases made with a different Apple ID cannot be restored.
Check your connection
A stable internet connection is required for the game to verify and sync your purchases successfully.
Still need help with your purchase?
If your purchases still don’t appear after following these steps, our team will review your details.
To help speed up the process, please confirm or share the following information (if not already provided):
- Your device type and iOS version
- Your Player/User ID (you can find this by tapping the Mail icon in the in-game Settings)
- A copy or screenshot of your App Store purchase receipt or transaction ID
Important note:
Only non-consumable items (such as ad removal) can be restored. Consumable items, like coins or boosters, are designed for one-time use and cannot be restored.
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