Game Support

Ads

• No Reward Received After Watching Optional Ads in the Game
• Ads Not Working or Failing to Load in the Game
• Too Many Ads Displayed in the Game
• Why Are Ads Present?
• Reporting Inappropriate or Offensive Ads in the Game

Localization

• How to Request a New Language for the Game
• Some Text Appears Incorrect or Untranslated
• Game Text Appears in the Wrong Language
• Why is the game available only in English?

General

• How We Review Player Feedback
• What Happens After You Share a Suggestion or Feature Request
• Managing Game Notifications or Push Alerts

Payment and Subscription

• Purchases Cannot Be Restored After Reinstalling the Game or Deleting Data (Landlord Simulator Only)
• Unauthorized or Accidental Purchase Made in the Game
• VIP Subscription or Membership Benefits Not Applied After Purchase or Renewal
• Charged After Cancelling Subscription or VIP Membership
• Recurring Payment or Subscription Renewal Not Processed
• How to Cancel Your Subscription or VIP Membership

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Gameplay and Technical

• How to Continue Playing or Progress in the Game?
• What Happens After Completing All Levels/Quests/Content?
• Why an Internet Connection Is Required to Play?
• Buttons, Text, or Interface Elements Not Displaying Correctly
• Visual Glitches or Distorted Graphics While Playing the Game
• Connection or Network Issues in the Game

See all 18 articles