If you’d like to cancel your subscription, you can do this anytime through your app store account settings. Cancelling stops future renewals but keeps your current benefits active until the end of the billing period.
Steps to Resolve:
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For Google Play users
- Open the Google Play Store app.
- Tap your profile icon and select Payments & subscriptions → Subscriptions.
- Choose the game’s subscription.
- Tap Cancel subscription and confirm your selection.
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For App Store (iOS) users
- Open the Settings app on your device.
- Tap your name → Subscriptions.
- Select the game’s VIP membership.
- Tap Cancel Subscription and confirm.
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After cancellation
- Your subscription remains active until the current billing cycle ends.
- You won’t be charged again unless you manually resubscribe.
- You can reactivate your membership anytime through the in-game store or your app store account.
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If you don’t see your subscription listed
Make sure you’re signed in to the same Google Play or App Store account used for the original purchase. Subscriptions made through a different account won’t appear in your current one.
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Contact support
If you’ve cancelled but are still being charged, or if the subscription isn’t listed in your store account, please contact your respective store’s support team for assistance:
- Google Play Support: support.google.com/googleplay
- Apple Support: support.apple.com/billing
Important note on refunds
Refunds for subscription cancellations are managed by Google Play and the App Store according to their respective refund policies.
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