If you’ve seen an ad that feels inappropriate, offensive, or misleading, our team can review it and take action with the ad provider.
How We Handle Ad Reports
Our goal is to keep the game experience appropriate for all players. Reports about unsuitable or misleading ads are reviewed carefully and escalated to our ad partners for investigation.
If you’ve already shared details such as the ad’s content or a screenshot, our team will use that information to identify the ad and follow up as needed.
If any details are missing, providing the following can help us review faster:
- Ad name or product shown
- Date and approximate time it appeared
- Your region or country
- Screenshot or screen recording of the ad
- Your User ID (by tapping the 📩 Mail icon in Settings)
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