If you’ve reinstalled the game, switched devices, or your previous purchases haven’t reappeared yet, they can usually be restored automatically when you’re signed in to the correct Google Play account.
Steps to Restore:
Sign in to the correct account
Ensure you’re logged into Google Play with the same account used for your original purchase. Purchases are linked to your Google account and can’t be transferred to another.
Install and open the game
After installation, launch the game while connected to the internet. The app will automatically detect and restore any eligible non-consumable purchases (such as ad removal).
Check your connection
Make sure you have a stable internet connection, as this is required to verify and sync your past purchases.
Still need help with your purchase?
If your purchases still don’t appear after following these steps, our team will review your details.
To help speed up the process, please confirm or share the following information (if not already provided):
- Your device type and OS version
- Your User ID - Click on the Mail icon at in-game Settings
- A copy or screenshot of your Google Play purchase receipt or transaction ID
Important note:
Only non-consumable items (such as ad removal) can be restored. Consumable items, like coins or boosters, are designed for one-time use and cannot be restored.
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