Game Not Launching or Crashing on Start

If your game doesn’t open, crashes right after launch, or closes unexpectedly, it usually means the app or device needs a quick refresh.

Steps to Resolve:

• Restart Your Device

  Restarting clears temporary data that might stop the game from launching properly.

• Update the Game

  Visit your app store and check for the latest version of the game. Updates often fix startup crashes.

• Check Device Storage

  Low storage space can prevent the game from running. Try freeing up some space before reopening it.

• Disable Battery Saver or Performance Modes

  These settings can limit app resources and cause unexpected shutdowns. Turn them off and try launching the game again.

• Contact Support

  If the game still crashes or won’t open after reinstalling, contact our support team and include your device model, OS version and app version with a screen recording.