If you notice the game running unevenly or the visuals stuttering during gameplay, it may be due to reduced frame rate (FPS) or high device load.
Steps to Resolve:
Restart the game
Close the app completely and reopen it to refresh memory and improve performance.
Update the game and system
Make sure the game and your device’s operating system are updated to the latest versions.
Clear background apps
Apps running in the background can use up processing power. Close them before starting the game.
Contact Support
If frame drops or FPS issues continue, contact our support team with your device model, OS version, app version, and a short screen recording showing the performance issue. This will help our team investigate further.
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