If the game feels slow, lags during gameplay, or takes longer than usual to respond, it’s often due to limited device performance or background activity.
Steps to Resolve:
Restart the game
Close and reopen the app to refresh memory and clear temporary issues.
Check your internet connection
A weak or unstable connection can cause lag. Try switching between Wi-Fi and mobile data or moving closer to your router.
Update the game and device
Install the latest game version from your app store and ensure your device’s operating system is up-to-date.
Clear background apps
Too many running apps can reduce performance. Close unnecessary apps before launching the game.
Free up storage space
Low device storage can slow down overall performance. Delete unused files or apps to improve speed.
Contact Support
If lag continues after these steps, contact our support team with your device model, OS version, game app version, and a short screen recording showing the lag or performance drop. This helps us review your issue in detail.
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